CJ Systems 2012 Survey Results are in!

In an effort to constantly improve our standard of service CJ Systems ask our customers to rate our performance and more importantly find out how or where we can improve.

In tradition with our transparent approach the results are in…

Q1 – We’d like to ask you about your overall satisfaction with CJ Systems.  Considering everything you know about us, our relationship with you and our technology products, services and/or support would you say you are

Very satisfied (A1) 76.92%
Somewhat satisfied (A2) 15.38%
Somewhat dissatisfied (A3) 0.00%
Very dissatisfied (A4) 0.00%
No answer 7.69%

Q2 – Based on your experience, how likely would you be to recommend CJ Systems to a friend or colleague looking for technology products, services, and/or support?

Definitely would (A1) 100%
Probably would (A2) 0.00%
Might or might not (A3) 0.00%
Probably would not (A4) 0.00%
Definitely would not (A5) 0.00%
No answer 0.00%

Q3 – Please evaluate the following based on your overall experience with CJ Systems, where 1 is Outstanding and 5 is Poor.
[Overall performance of CJ Systems]

1 (1) 63.64%
2 (2) 27.27%
3 (3) 9.09%
4 (4) 0.00%
5 (5) 0.00%
No answer 0.00%

Q4 – Please evaluate the following based on your overall experience with CJ Systems, where 1 is Outstanding and 5 is Poor.
[Ease of doing business with CJ Systems]

1 (1) 90.91%
2 (2) 9.09%
3 (3) 0.00%
4 (4) 0.00%
5 (5) 0.00%
No answer 0.00%

Q5 – Please evaluate the following based on your overall experience with CJ Systems, where 1 is Outstanding and 5 is Poor.
[Quality of communications with your company]

1 (1) 81.82%
2 (2) 18.18%
3 (3) 0.00%
4 (4) 0.00%
5 (5) 0.00%
No answer 0.00%

Q6 – Please evaluate the following based on your overall experience with CJ Systems, where 1 is Outstanding and 5 is Poor.
[Quality of support]

1 (1) 72.73%
2 (2) 27.27%
3 (3) 0.00%
4 (4) 0.00%
5 (5) 0.00%
No answer 0.00%

Q7 – Please evaluate the following based on your overall experience with CJ Systems, where 1 is Outstanding and 5 is Poor.
[Speed of response]

1 (1) 63.64%
2 (2) 18.18%
3 (3) 18.18%
4 (4) 0.00%
5 (5) 0.00%
No answer 0.00%

Q8 – Please evaluate the following based on your overall experience with CJ Systems, where 1 is Outstanding and 5 is Poor.
[Value received relative to quality (of products, services and/or support)]

1 (1) 72.73%
2 (2) 27.27%
3 (3) 0.00%
4 (4) 0.00%
5 (5) 0.00%
No answer 0.00%

Q9 – Please evaluate the following based on your overall experience with CJ Systems, where 1 is Outstanding and 5 is Poor.
[CJ Systems’s ability to meet your specific business needs]

1 (1) 72.73%
2 (2) 18.18%
3 (3) 9.09%
4 (4) 0.00%
5 (5) 0.00%
No answer 0.00%

* This survey was sent to 50 random customers of CJ Systems Limited in February 2012.