Managed IT Support

Managed IT Support

Free IT Review?

Do you know if your backup is reliable or your disk redundancy is functioning?  We are currently offering a free, no obligation IT review.  You may be entirely happy with your current situation or you may have experienced problems recently which you feel could have been avoided.

Either way our no obligation review can help you understand the strengths and potential weaknesses in your IT infrastructure.

Find out more about our Free IT Audit

Managed Services

Based on our experience, built on many years supporting IT critical business environments, CJ Systems Limited have developed our Managed Services Support packages to ensure that we can match our client’s business requirements.

The key to maintaining the stability and functionality of your IT infrastructure is to have a reliable and proactive support arrangement in place.  CJ Systems have the ability to connect to your servers and users remotely within a few minutes of a support call being logged.

Using our Server Agent we are aware of and fix the majority of problems before you even know about them.  In the unusual event that we would have to attend site to resolve an issue, we would plan to do so the same day.

Our Obsession with Quality

CJ Systems provide high quality, flexible outsourced PC, Server and Network support for businesses throughout the South West.  Our Services are based on an ethos of absolute quality, genuine expertise and customer service that clients know they can rely upon.

From flexible pay-as-you-go services to affordable fixed price contracts, we’ve got a support mechanism to suit all.  We deliver IT systems and strategies that meet real business needs, while our support management helps you keep doing what you do best, running your business.

Our Experience in IT Solutions & Services
CJ Systems have been in business since 2010, yet we collectively have well over 25 years experience providing IT solutions to businesses.

Our client base varies from companies with 1 or 2 people working in a home office to a £20m turnover multi-site organisation with nearly 200 employees.  The huge spectrum of systems and solutions we provide and manage, both on-premise and in the cloud means that we have the broad knowledge and experience to find the right solution for any business.

We like to believe that we bring a fresh outlook to the IT support sector that is focused on the client at all times.

Proactive Monitoring of your IT Systems
In 2014 we invested heavily in our core tool set that allows us to monitor and provide proactive support to our customers.  All devices are now monitored on heartbeat meaning that the second a service falls outside of its designed threshold we are made aware of it.  This enables us to jump on and fix potential problems instantly and often before our customers are even aware of it.

Our MSP platform allows us to monitor and manage all aspects of your IT infrastructure from one place.  This makes your support quick and easy no matter which technician answers the phone.

Our Industry Leading Accreditations
CJ Systems Limited are a fully accredited Microsoft Small Business Specialists, Microsoft Cloud Partners, Citrix Silver Solutions Partner, Microsoft Solutions Partner as well as Cisco, VMware, Draytek, Dell, HP, Google, Sophos and many other service partners.

Our relationships with these organisations have been established over many years, and we liaise closely with both organisations at a technical and senior management level.

100% client retention from inception
We very proudly hold a client retention of 100% since we started in 2010, which speaks volumes about the quality of service we provide our customers, but if you still need convincing read what our customers say about us and our service.

Read our testimonials

Our Support Packages

CJ Systems

  • Care
  • Only £19
  • Unlimited telephone and remote support
  • Unlimited remote server support
  • System audit to document architecture
  • Server Agent for 24×7 proactive monitoring
  • Get a custom quote

CJ Systems

  • Complete
  • Only £28
  • Unlimited telephone and remote support
  • Unlimited remote server support
  • System audit to document architecture
  • Server Agent for 24×7 proactive monitoring
  • PC Agent for 24×7 proactive monitoring
  • Anti-Virus protection per device
  • Get a custom quote